Careers

Join our fantastic team and help to shape the property development and investment market across the UK and parts of Europe.

Interland Group are on the look out for exceptional individuals who are experienced in their field. We are a friendly and dynamic team with a strong work ethic at our core.

If you think that you have the necessary skills and requirements to join the Interland team, then we would love to hear from you.

Please see our current vacancies for details.

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Project Coordinator / Administrator

Department: Projects Team

Location: Head Office (NW6)

Salary & Benefits: £23,000 – £26,000 – depending on experience & qualifications. Company pension & health insurance.

Key Purpose of the role

Interland Group Ltd (including Rooms and Studios London Ltd)is a rapidly growing Property Investment & Development company who are looking for a Project Coordinator/ Administrator. The key purpose of this role is to provide a professional service by working in a busy and friendly team. Maintain effective reception/ help desk facilities during the required hours and assisting the team in managing the projects. Communicating and resolving any issues with support of the line manager and covering in their absence.

Key Tasks:

  • Providing project support to development and project managers.
  • Monitoring contractor performance during construction phase with project manager.
  • Supports as a key link between Project Managers and Internal / External Partners.
  • Assists in the resolution of issues raised by internal and external partners during the construction and post construction period.
  • Creates and maintains project files.
  • Maintains and updates project dashboards on Excel.
  • Updates and maintains related information in various databases.
  • Assists with office administrative support functions, correspondence, incoming mail, telephone calls, filing, email & project procurement of suppliers, services and goods.
  • Supports Development and Operational goals ensuring that programs are aligned with company business goals and objectives.
  • Communicates supplier issues to buyers. Liaising with the supply chain/procurement team with any issues that may arise and solve them.
  • Attends site meetings (scope, pre-start, handover and post-completion) for continued learning and development when required.
  • Also assists Project Managers on tracking progress of general contractor’s work on project sites.
  • Deputies for Development/Project Manager by attending meetings and calls when they are unable to do so.
  • Undertaking additional ad hoc projects within the department to support the Project steam.

Academic Qualifications: Degree or Diploma in relevant subject

Experience (in years): Minimum of 3 years in the sector

Skills: 

  • Knowledge of Microsoft Office Suite (competent in Microsoft Excel & Outlook).
  • Strong ability to manage multiple projects and databases, including data input, file management and report generation.
  • Ability to read architectural drawings.
  • Ability to operate CAD or similar software.

Attributes/ Personal Characteristics: 

  • Strong communication skills.
  • Organisation and time management skills.
  • Ability to multitask in a fast paced and pressurised environment.
  • Smart appearance, friendly manner.

Facilities & Operations Manager

Department: Operations Department

Location: Head Office (NW6)

Salary & Benefits: £35,000 – £45,000 – depending on experience & qualifications. Company pension & health insurance.

Key Purpose of the role

Interland Group Ltd (including Rooms and Studios London Ltd) is a rapidly growing Property Investment & Development company who are looking for a Facilities & Operations Manager. The key purpose of this role is to develop and provide a professional service to ensure all on-site facilities are in excellent working order by:

  • Monitoring building condition and systems from a compliance standpoint
  • Controlling contractor activity during appointed works and ensure that all documentation is in place both pre and post works.
  • Regular communication with clients and contractors in addition to managing general upkeep and maintenance.
  • Ensuring supervision of maintenance of sites to statutory and corporate standards
  • Maximising income and achievement of financial targets by marketing of site and confirmed lets, management of budgets and expenditure
  • Assisting with the day to day management of the sites and ensuring staff are developed, supported and working to health and safety guidelines
  • Covering annual leave in building managers absence
  • Management of small HMO houses & small residential block in close proximity of Head Office.

Facilities Management:

  • Identifying issues and coordinating the delivery of necessary maintenance works in each building.
  • Tendering contractors for specialist M&E works, managing them in accordance with laid out KPI’s/SLA’s.
  • Calculating and comparing costs for required goods or services to achieve maximum value.
  • Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies.
  • Assist in completing check lists and carrying out property inspections
  • Negotiating the best deals with contractors and suppliers.
  • Demonstrating M&E knowledge of boiler rooms.
  • Advising on energy efficiency.
  • Managing and leading change to ensure minimum disruption to core activities.
  • Communicating effectively with customers to ensure they are fully informed of current and future developments.
  • In charge of managing the workload and priorities of Maintenance Team (though PO on major repairs & their technical workload will be done in liaison with Projects Team).
  • Induction, training and development of staff in the correct use of machines, materials and substance necessary to achieve the maximum result to the standard required.
  • Involvement with the issue and control of equipment and stores including the safe working condition of equipment. Ensuring the Maintenance staff maintains accurate stock control records or inventories including other costings as appropriate.
  • Make recommendations to the Head of Operations for refurbishment, replacement or alteration schemes within a residence and be involved in the coordination of any resulting schemes.
  • Ensure the upkeep of the fabric of the building, equipment, furniture and fitting by reporting defects and taking corrective action, so that a well maintained safe and secure living and working environment exists.
  • Ensuring compliance with statutory regulations at all sites (including HMO laws where applicable) and regularly reviewing H&S standards to ensure compliance.
  • Responding to customer enquiries in a prompt and courteous manner.
  • Communicating effectively with customers to ensure they are fully informed of current and future developments.
  • Investigate complaints, persistent or serious breaches of the tenancy agreement, behavioral matters and damage and take action or make recommendations to the Head of Operations for informal disciplinary or penalty procedures as appropriate.
  • Ensure accurate records are kept of investigations and subsequent action taken.
  • Report incidences in the approved form to Head of Operations.
  • Any other duties as reasonably requested by the Head of Operations, CEO or other Directors.

Operations Management:

  • Maintaining excellent working relationships with Universities/ Colleges/ Councils within the catchment area.
  • Assisting Operational colleagues with management of rents (reviews, collection and budgeting) in the portfolio.
  • Effectively assisting in managing the workload and priorities of personnel employed on the site –to include Building Managers, Building Assistant Managers, Housekeeping Assistants, Security staff/Contractors, Drivers, Student Wardens etc

General Duties:

  • Ensure the property is a safe place to live and work.
  • Ensure property fully complies with current legislation.
  • Support Accounts with setting of service charge budgets.
  • Preparation and issuance of ASTs.
  • Updating Property Information database on Qube.
  • Facilitate the management of regular and “on departure” flat checks for all residence taking appropriate action where necessary as a result of damage.
  • Control and issue of any keys or access devices including administration relating to car parking in accordance with residences procedures.
  • Preparation of reports, records and other administrative tasks including damage items.
  • Ensuring rent payments are received from tenants and recovering arrears where appropriate including writing to and visiting tenants as required.
  • To be available for severe emergencies outside work hours.

Targets for Accommodation and Profit Levels:

  • To assist Head of Operations implement marketing plan to achieve letting goals.
  • Preparing comparable database of competitors to enable rent reviews regularly.
  • Negotiate rates with local suppliers to keep costs under control.
  • Liaise with Building Managers as to performance and produce timely and accurate reports.
  • Contribute to the development of additional services and income streams from subject site.

Academic Qualifications: Degree or Diploma in relevant subject

Professional Qualifications: Not essential but desirable professional membership of related organisations to keep abreast of legislations and practices -IOSH, RICS, BIFM, CIOB etc

Job-Specific Qualifications: Experience in Facilities Management, Operations Management in PRS or Student Accommodation, Maintenance, Marketing and Block Management.

Experience (in years): Minimum of 5 years in the sector

Skills: 

  • Some knowledge of building systems would be a distinct advantage and candidates would benefit from a qualification in either a property management linked qualification or a technical qualification in building systems or construction.
  • A solid understanding of property operations, estate management and maintenance process.
  • Experience of sourcing, vetting and appointing minor works contractors/ Suppliers.
  • Exposure to working with Solicitors and professional teams and taking a lead role in driving tasks forward.
  • A working knowledge of current Housing Act, HSE rules and other relevant legislation is important.
  • Strong numeracy skills and the ability to take cashflow responsibilities.
  • Good IT skills and familiarity with current cost management/project management software.

Attributes/ Personal Characteristics:

  • Problem solving and decision-making ability.
  • Strong communicator with the ability to influence.
  • Motivated and target orientated.
  • Well organised with the ability to prioritise effectively.
  • A team player.
  • Positive attitude and ability to work with little supervision

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Interland Group

Interland Group